I hope Sonos fixes this soon! I appreciate all your effort and the steps you have performed to resolve the issue. This hasn't changed in 10.4. Sorry, we're still checking this file's contents to make sure it's safe to download. I dont think I could find the now playing screen either. I tried every sound setting combination the app has to no avail. We check over 250 million products every day for the best prices, JBL Tune Flex are wireless earbuds that let you fine-tune the audio quality, Stereo? eBay is not affiliated with or endorsed by Sonos. Thank you for signing up to What Hi-Fi?. "Receive with simplicity everything that happens to you." Sorry, we're still checking this file's contents to make sure it's safe to download. I apologize to the original poster, and I thank them for pointing out the problem. That said, on the EQ page of the Sonos app is a toggleable 'Loudness' option that, broadly speaking, delivers genuine tonal enhancement. Despite the S2 app providing constant reminders, many users don't bother going through the process, instead ending their system set-up as soon as they've successfully got some sound out of the speaker. Yes. There's nothing more frustrating than not being able to clearly hear dialogue when watching a TV show or movie. We'll send you an e-mail with instructions to reset your password. Speaker placement, room size and the absorbency of your furnishings all considerably impact the performance of any speaker, and Trueplay is a great way to offset the peculiarities of your living room. Will be there an upcoming software fix for this? If it is an issue with the Sonos software, there is a significantly higher chance it can be found, and dealt with, when there are examples from folks who are experiencing this issue. Her mixing credits include productions at The National Theatre and in the West End, as well as original musicals composed by Mark Knopfler, Tori Amos, Guy Chambers, Howard Goodall and Dan Gillespie Sells. Who needs it: I think The Beatles sound better in mono, HDMI ARC and HDMI eARC: everything you need to know, PS5 restock news: where to buy a PlayStation 5 console in 2022, The best home entertainment buying advice, Issues delivered straight to your door or device. Trueplay tuning with an Apple device improvesthe overall sound of the Arc in your room so it could very well improve the dialog. Is it Dolby Digital 5.1 or is it something else (like stereo)? I do not run speech enhancement or night mode. Most users are very happy with the way the Arc sounds including the dialogue. Any source device you have needs to be set to output bitstream audio. This topic has been closed for further comments. When you are playing the content, check on the Sonos app in the about my system what format Arc is receiving. Unplug the optical cable from the Sonos Beam and the TV. Companies like Sonos offer a wide range of different audio solutions that can turn your lackluster TV sound into something much better. Mary is a staff writer at What Hi-Fi? Something went wrong. If you have high or uneven ceilings turning up the volume of these drivers can massively improve the immersive performance of your Sonos Arc. While this is an issue in one way, it has also opened up a host of alternative sound solutions, many of which help make it easier to hear the dialogue from your TV. Additionally, you may want to confirm that your Sonos sound bar is receiving a Dolby Digital signal. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Inspect the optical cable to ensure its not bent or kinked and check to see that its fully inserted into both devices.4. Whether you're gunning for virtual Atmos from the Sonos Beam Gen 2 or the full-fat version via the Sonos Arc, the first port of call should be checking whether you're actually receiving Atmos via your HDMI eARC connection in the first place. Sorry, our virus scanner detected that this file isn't safe to download. The added bass boost can give an authoritative, weightier more engaging sound to music and games that is particularly welcome if you don't have a separate sub. @SKVHave you adjusted the EQ settings? Turning this feature on will make dialogue easier to hear. There are three main external solutions: Not only does the Playbar give you a better experience when listening to the TV, it also provides a whole range of other functions that you can take advantage of especially if you have the app installed. My experience has been that Speech Enhancement doesnt work very well on only a stereo input. anything to fix. Enter your username or e-mail address. There seems to be a problem serving the request at this time, One stop shop for all things from your favorite brand. No longer noticing differences with speech enhancement being on or off.Prior to the recent update, it worked great, so no idea if related.Used to be super obvious when speech enhancement was on vs off. Sorry, we're still checking this file's contents to make sure it's safe to download. Although Sonos' latest soundbar, the Ray, doesn't have Dolby Atmos support or HDMI, it maintains many of the same menu options as the brand's more premium speakers, so it's still worth taking a look through the list below for tips on how to improve performance. If you have made these adjustments and are still not happy with the dialogue, then there isnt much more you can do. Let us know how you get on with the advice above. Heres why you can trust us. Help others find useful content by clicking the like button and selecting the best answer to your question. Your LG TV tells ATV 4K it can accept an LPCM signal, so that is what it sends out. Feeling underwhelmed by the spacial performance of your Dolby Atmos Sonos soundbar when watching Atmos content? It's can be worth giving the height channels a boost for more nuanced fare, too, as the atmospheric and reverb effects frequently deployed in height channels often contain a lot of high frequency information, which is the portion of our hearing that typically starts to decline as we age. Hi @TacticalTeacake,welcome to the Sonos community. I followed the steps above, but still don't notice a whole lot of difference with either the Speech enhancement or night mode function enabled. When you're looking for improved TV audio, the easiest way to do it is with an external audio solution. View cart for details. Unlike other manufacturers, Sonos doesn't offer content-specific modes, and it's easy to understand why they're rarely successful and the processing involved often results in a synthetic sound with chaotic timing. Back when the Arc first released it's sound was all over the place due to bad software tuning(mostly). Speech enhancement doesn't seem to be no where as effective as it used to be, thats why im hoping Sonos release an update where you can change the centre channel equaliser manually, much requested feature. I talked to customer care. Please try again in a few minutes. But even the most user-friendly soundbars can fall foul of oversights when it comes to mastering the settings menu. I suspect the problem is with the TV, not Sonos Arc. I tried reseting the Arc with no success. Well, I stand corrected: I tried speech enhancement tonight and I agree that it isnt working. Can you borrow a friendsiPhone and do Trueplay tuning? Turn on your TV and make sure TV audio is playing through your Sonos home theater speaker. Once set up, most people expect their soundbar to perform equally well regardless of whether they're watching a film, listening to music or gaming, but we'd urge you not to shy away from tweaking your settings after the initial set-up to get the best from your content. Hi @TacticalTeacake,thank you for getting back to us on this and for submitting the report. That seems odd. Trueplay uses the microphone on your phone to fine-tune your Sonos speakers to your space and should be redone every time you change your room layout. Most users are very happy with the way the Arc sounds including the dialogue. and has over a decade of experience working as a sound engineer mixing live events, music and theatre. You will receive a verification email shortly. I upgraded the play bar for the arc. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. I though the dialog was better before. Awards in recognition of their class-leading sound and well-rounded feature sets. Please refresh the page and try again. Content provided for informational purposes only. They said it is my TV settings. Copyright 1995-2022 eBay Inc. All Rights Reserved. Just plug the optical cable into the soundbar and start listening Connect to a wireless subwoofer for more bass, and to wireless speakers for full surround. Unplug the power cable from your TV, the Sonos Beam,and any connected audio source (such as a cable box or video game console). It only needs to be done once. This topic has been closed for further comments. When playing TV audio with a Sonos home theater speaker, you can turn on Speech Enhancement to boost the audio frequencies associated with the human voice. Sign up below to get the latest from What Hi-Fi?, plus exclusive special offers, direct to your inbox! Sorry, our virus scanner detected that this file isn't safe to download. If you still find the dialog harder to hear, I'll be requesting a diagnostic report submitted from your Sonos system. The funny thing is that I'm quite sure I was able to hear a difference when I first got the ARC, but not anymore. Also swapped out. What Hi-Fi? This topic has been closed for further comments. Im debating whether to return before the 15 days your guidance will help with my decision. Enter your username or e-mail address. Please submit a diagnostic report and post here the confirmation number to check your system functionality and to further assist you with this. Yeah I agree with this also. But taking five minutes to walk around your room and wave your phone around really is worth it, even if you feel a bit daft doing so. Got a Sonos Beam Gen 2 or Arc? @James L.I have also noticed this using my Sonos ARC, Speech enhancement doesnt seem to work as well as it used to, I tried a number of clips, turning it on and off, but could not notice any difference with speech. At this point,I recommend contacting our Sonos Customer Care supportfor more in-depth troubleshooting and perform real-time audio testing. Thank you for reaching out to us and letting us know about your concern. Enter your username or e-mail address. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Sonos Arc 5.0 Channel Smart Soundbar - Black, Sonos BEAM2US1BLK - Wireless Soundbar Beam Gen 2, Sonos Beam Wireless Soundbar Speaker - Black (BEAM1US1BLK), Sonos Beam Gen 2 BEAM2US1 Soundbar Speaker - White, Sonos Beam Shadow Edition Wireless Soundbar Speaker - (BEAM1US1SDW), Sonos Arc 5.0 Channel Smart Soundbar - White, Sonos PBAR1EU1BLK Playbar Sound Bar - Black, Sonos Beam Wireless Soundbar Speaker - White. Both of my two Arcs are not exhibiting the issue, so my diagnostics wouldnt likely be helpful at all.. We'll send you an e-mail with instructions to reset your password. One remedy is to have ATV 4K output Dolby Digital 5.1. Enter your username or e-mail address. Must have been a firmware change that hurt the dialog now. is supported by its audience. 208 product ratings - Sonos Playbar Sound Bar Home Theatre - Used, Great Condition, 16 product ratings - Sonos Playbar Wireless Soundbar - Black, 44 product ratings - Sonos Arc Wireless Home Theater Soundbar w/ Dolby Atmos - WHITE (ARCG1US1), 69 product ratings - Sonos Beam Wireless Soundbar Speaker - Black (BEAM1US1BLK) - Gen 1, 42 product ratings - Sonos Beam - Shadow Edition BEAM1US1SDW Smart TV Sound Bar - Black, 7 product ratings - Sonos - Beam Soundbar with Voice Control built-in - White, 44 product ratings - Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black, 208 product ratings - Sonos PBAR1EU1BLK Playbar Sound Bar - Black - S2 Compatible, 16 product ratings - Sonos Playbar Wireless Soundbar with Wall Mount Kit - Black, 208 product ratings - Sonos Playbar Sound Bar With Power Cord - Black (Please Read), 27 product ratings - Sonos Playbase Wireless Soundbase for Home Theater and Streaming Music Black, 12 product ratings - Sonos Arc 5.0 Channel Smart Soundbar - White. Use the Playbar to add Hi-Fi output to your Blu-ray players and build a full sound system. I hated the volume up and down game so I went back to my play bar and the dialog is so much better. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. is part of Future US Inc, an international media group and leading digital publisher. Update the TVs software (if available)5. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. While you won't want to leave this on all of the time, it's very good at lifting speech without colouring the overall tonality too much and veering into harshness. Check for Sonos update - Settings > System > Check for updates. Please try again in a few minutes. In PCM you'll only hear the audio in stereo but sending bitstream means your Sonos soundbar will be able to receive those lovely Dolby formats, including Atmos. Visit our corporate site (opens in new tab). Many thanks Chaps. Help others find useful content by clicking the like button and selecting the best answer to your question. The sparkling centre channel transparency of a Sonos soundbar can immensely help with this but, inevitably, varying levels of speech clarity combined with how busy the soundscape is and the overall style of the mix can mean that even a top-quality, room-tuned soundbar is foiled by mumbly vocals. It might be worth disabling TruePlay and checking to see if that makes any difference. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. I was about to get rid of it i hope they fix this. Will try what @oriboazsuggested regarding changing the ATV output to force DD 5.1. It gives you access to multiple streaming services, so you can enjoy streaming music anywhere. The Beam Gen 2 reproduces overhead and surround sounds from two front-facing speaker arrays with psychoacoustic HRTF (head-related transfer function) technology to give the impression of height. I've submitted the diagnostic as requested.
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