Charge the case by plugging it into a computer or USB charging device. Has anyone contacted plantronics direct?! Huge shoutout to Barsin for leaving a comment above who had the same halfway point issue as me on JBL Live 650BTNC and because of whom I could find this page. If possible remember how it came off. The press the device out of its frame, don't damage cords. When I plug them into a charger the light doesnt even turn on. Since this is a proprietary design, youre going to have a hard time finding a third-party option that works. What do I do? Danny Brown. If you're lucky, you don't break plastic clips which keep the parts in one another. In order to pair your BackBeat FIT 3150 to your iPhone you simply need to set the unit in pairing mode: With the headset powered off, click and hold the right earbud for about 8 seconds until you hear "pairing." L If your headset plays only in one ear when plugged to your device but works just fine in other gadgets, consider cleaning your phone or PCs headphone jack. Exact same problem here. So frustrating. I finally had to throw them away. Links on SoundGuys may earn us a commission. When in a hurry, some users yank out their headsets jack from their mobile phones and laptops. Neither headset is necessarily better than the other; instead, what it boils down to is the different ear tip design. Sreehari K T. Zava , how can i press the device out of its frame ? That fixed it. Insert the two earphones jacks into the splitters output jacks. Andy Christ, Mine turn on and off and says that it is charged but does not pair anymore with any device, Sep 14, 2017 by Edward Cuevas (7 Common Causes), Spotify Cant Play This Right Now Error Message: How to Fix It, How to Fix Your AirPods When One Side Is Quieter: Issues & Solutions, AirPods Not Connecting to Android: 7 Quick Fixes You Can Try, How to Reset AirPods Max Like an Apple Genius, Spotify Keeps Pausing: 12 Proven & Tested Solutions You Should Try, How to Fix Bose Headphones: The Ultimate Guide, How to Find Your Lost or Stolen Galaxy Buds in Any Situation, How to Replace Lost or Damaged AirPods or Case: Your One-Stop Guide, How to Eavesdrop With AirPods Using the Live Listen Feature, AirPods Not Connecting to Mac? When I assembled it back, I used silicone glue. It is the same design as my 3.5mm earphones, just bigger, so it corresponds. Same, I tried to do everything. The Plantronics BackBeat FIT 3200 earbuds remedy this with an ear hook design and ear tips that seal your ear canal. I won't hit them or whatnot but this is rediculious and way too costly. Tech support couldn't help me resolve this. Each earbud has a multifunction holographic panel that operates different controls. Select the department you want to search in, by Sep 13, 2017 by I wont do this. both right and left of my headphones are doesnt work sometimes. Is This Device Also A Dvd And If So How I Access It.? I love the fit of these earphones but the durability is so poor! Right after this I was able to turn it on again and it flashed orange/blue. Was anyone successful replacing the battery on their own? Now I am using my Jabras Active 65T for my quarantined home workouts. If you wish to skip the trouble and buy a new pair of headphones instead, make sure to read our tips on what to do with broken headphones. Then repeat the procedure to pair both ear buds together. Meanwhile, twist the copper wires to keep them together. Whod want to go thru try this, do that, find this send that? Try to push many times, nothing to happens. Plug your headphones into your device and play an audio or video file. @phlame64. The controls take some getting used to, but afford plenty of flexibility by allowing each listener to customize her user experience. There seems to be a problem serving the request at this time, One stop shop for all things from your favorite brand, Plantronics Voyager Edge Cell Phone Headsets, Portable Audio & Headphone Replacement Earbud Tips, Plantronics Cell Phone Headsets with Noise Cancellation, Plantronics Headphones with Noise Cancellation, Plantronics Headphones with Built - In On/Off Switch, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Use a match or lighter to briefly burn off the wires insulation. Jun 6, 2018 by Below are 3 common causes of malfunctioning wireless headphones and guides on how to fix each. The problem was in contact with the USB connector and the PCB. Now its fixed???? I bought my backbeat 305 around 8 months back and now one side doesn't work. Just broken. Toby Beaglehole. Returned to store, replaced it on the spot. So, it is possible to charge, but I can't turn them on. This headset takes 2.5 hours to fully charge. Please try your search again later. My wife, seeing my weight loss, decided to get a pair for herself. The left ear bud and right ear bud don't pair to one another. I just got these yesterday let all three charge all night only 1 of them turned on do you know what's wrong?or how to fix them? I lost 2 of these to the same issue - wornt turn on. Power button completely unresponsive, no LEDs come on when unit is not plugged in. Use a match or lighter to briefly burn off the enamel at the tip of the colored wires. https://www.facebook.com/Plantronics/pos Mar 25, 2018 by there's a 2 year warranty. Whats more, the newer model affords a 30-meter wireless range, which is much greater than the 10-meter range of the 3100. Editors note: this Plantronics BackBeat FIT 3200 review was updated on October 26, 2020, to include a microphone poll. The eartips are softer and thinner but stronger where they could tear. Good as new. However, with the 3200 model, I could passively block out my surroundings by default and enable passthrough audio when I wanted to keep an ear on my environment. :04 Be really careful if you do this because the power button is nothing more than a small clearish piece of plastic. What type of battery does it have? my problem is the wire extremely close to the plug, the plug is not rubber so i can cut it to get to the few copper wires. Ensure that the ground wires do not touch the colored wires. Somethings is wrong, after about 1 hour led should change to blue, try other charger with other cable, if doesn't help then probably only service left :/, Aug 31, 2017 by Do not pull the case to further open the earbuddoing so can further rip the wires if theyre attached to the front case. Check out our recommendations from our Most Durable Headphones article: If you are investing in quality headphones, you want to be able to use these for a long time. Note though that the audio quality may no longer be as good as it used to. Open the Bluetooth device and remove the casing. In case it doesn't work, be sure to pair the right ear bud to your cell phone: with the right ear bud powered-off, press and hold the button for 6-8 seconds until LED flashes red and blue repeatedly. Thank you so much, I am indebted. Another reason for headsets only playing in one ear is a shorted wire. I had this same issue and after some troubleshooting I realized that the left-side earphone control (the one that allows you to play/pause) was sticky. Objectively, the Plantronics BackBeat FIT 3200 by Poly is the better headset when it comes to battery life and connection specifications, but again, the always-aware ear tips of the BackBeat FIT 3100 have their advantages. The dust and water-resistant build is a must-have for any multi-sport athlete. Good luck everyone! What can I do else? I have this problem that just the left side stops working, the play/pause and volume controls works fine but the earpiece is dead. Almost exactly three months, same spot; waiting to hear from them tomorrow. Power on/off your earbuds What a waste Ill better stick to well known brands with good customer service. The dust-resistant build was a relief to have, and meant I didnt have to waste time rinsing off my hands every time I wanted to skip a track. Love the product but will never buy again if I dont get one replaced by Plantonics. Jan 7, 2018 by Aug 9, 2018 by You can't fix, they won't replace. If your headphones are functioning well when the aux cable jack is plugged in but start working only on one side when you shift to wireless mode, you may be dealing with a halfway point issue. After that yout have to open it like a mussel. Hey all, For those who haven't been able to fix the issue by using the hot tip going - around which is giving the left bud a light tap to unstick the button - then the second step is obviously asking for them to replace it. I have the same problem. At a loss, but I appreciate the input from you all. If one side of your earphones still wont work despite being fully charged, start checking for damaged or displaced wires in the hardware. Jan 11, 2018 by Yamaha Dgx 305 Lost Its Datas. Suddenly the power-on button started working and the computer voice said battery full, headset connected., thats hilarious.i fixed mine a similar way,but it wouldnt take a charge.i dissected them with no good results.they are still great earbuds.i put them through !&&* and they took it for a lot longer than i expected, Dec 9, 2019 by I had mine replaced only to receive new malfunctioning ones, with the same problems. Follow the steps below on how to locate and fix shorted earphone wires. Oh My!!! To do that I just puch on the power button until it the red and blue light appears (keeping the power button press in te same time) and suddently my phone app asked my if i want to connect my headphone ! Jul 6, 2017 by The connector has three sections, so should be left/right and ground for stereo I assume. It comes with a short cable that fits in the case so you can charge it. The BackBeat FIT 3100 is compatible with any device that supports Bluetooth headsets. could you help? View thousands of Plantronics user reviews and customer ratings available at ReviewOwl.com. Recomiendo a todos que lo hagan. Don't know what you mean by "Lost Its Datas." I went to my settings on my Mac and somehow the balance had shifted all the way to only the right headphone. This headset model can be used by any device that supports Bluetooth headsets and audio streaming. Cameron you are a life saver. So I tri every thing poeple are telling here with no succes. how to fix it, Sincere thanks for this website developer truly bless for my headphone 1 year problem fix in 5 sec. Carl Richter, can8v63 Pero son una porqueria la conexion, Do they have flashing lights? I basically spent $130 to be disappointed! Charge the case by plugging it into a computer or USB charging device. I don't have image of battery, it is on another side and I didn't open it. Others disconnect their headsets from devices by tugging at the cord instead of pulling from the plastic base. Play pause button is stuck, was charging but now not. MATEO ALEJANDRE, I just fixed my earphone that did't charging. I'm furious! o vendedores independientes? Pair the headphones again with your device. Rugged earbuds for rock climbers, runners, and all-around athletes. Battery life has improved greatly from the Plantronics BackBeat FIT 3100 to the 3200 version, nearly tripling the BackBeat FIT 3100 battery life. Find free Plantronics BackBeat FIT 3150 manuals and user guides available at ManualOwl.com. I opened them up and it turns out, that water has accumulated and the whole thing is covered in rust. Although this input is outdated it still supports fast charging: inserting the buds into the case for 15 minutes charges them up for 1.5 hours of playback. :02 :04 All this being said, I fixed it!! Link the ground wires in the same way and wrap an electrical tape around these as well. The right panel responds solely as a tactile button while the left earbud registers taps and presses. Aside from saving you some money, repairing your headset lets you help reduce electronic wastes. the light is still turns on when plugged in, but won't actually charge. How did u do it, Oct 6, 2019 by Please note that if the charging case has no charge, first, charge the case separately, t. Alessandro. @deezle. Hola estoy interesado pero quiero saber si ustedes son de planstronic? Apparently there's a problem with these earphones. Thanks so much for this, was on the verge of returning mine to the shop but this did the job! Just got a brand new back beat fit brand new I charge it but the color never changes to blue from red I left it chargeing over night and it will still be red can anyone help me out. My wifes, after about 6 months, no longer turned on. Return the internal components inside the casing. I am having the same issue. Thank you very much I went and bought another pair of headphones because I thought my first headphones were broken but when I came home from the store with the 2nd bought headphones I read this article and got the problem fixed. Separate the copper wires (ground wires), insulation (white wires), and the colored wire. (The colored wire will be red if you are repairing the headsets right portion, or green or blue if youre working on the left section.). At 1:18, the accompanying vocalists carry the bridge forward by repeating the line, All right! When listening to the same song with the AKG K371 headphones, their voices are relayed clearly but it took effort for me to understand what was being said when using the BackBeat FIT 3200. Left side is very sensitive and have issues powering on/off. These day I can see the left buttons are stuck, the one with pause and play. Exactly the same thing happening to me and my wife!? Oct 22, 2017 by And, of course, choose one with a warranty that lasts at least three months. Well well well, a year later almost to the day and there is actually a class action lawsuit against Plantronics LOL. So glad I found this site. Press the volume up and volume down buttons at the same time. Please dont hesitate to contact our Customer Care Group at 800-985-9815 if you require assistance. Cant find the receipt.